FREE standard delivery

Enjoy free, standard delivery with every purchase. All mainland UK deliveries will arrive within three to five working days, with expensive or fragile items being shipped by a courier that requires a signature. Want it sooner? Just select Next Working Day Delivery at the checkout, and we'll do the rest. Then, keep an eye on your inbox for our dispatch note.

Out of area deliveries

Just so you know, if you're ordering from a rural or hard to reach location like Northern Ireland, the Republic of Ireland or the Scottish Highlands or islands, your order may take up to 14 days to arrive.

Warranty

Most products come with a manufacturer's warranty to protect against technical faults. This does not include viruses, malware or software defects caused by installation errors. In the event of a fault, please contact your manufacturer. They will arrange your repair or exchange quickly.

If you cannot get in touch with the manufacturer or you've purchased a product that we hold the warranty for, please contact our aftercare sales team via the eBay messaging service.

If something goes wrong

We work with trusted couriers to ensure all orders arrive on time and in perfect condition. But, in the rare event that something gets lost or damaged, we'll do everything we can to put this right.

Before raising a case with eBay, contact us via the eBay messaging service – this is the speediest way to inform us. Please share as much information as possible to help us swiftly resolve your issue.